Real-Time Communication: WebRTC enables peer-to-peer audio and video communication directly within web browsers and mobile apps.

Signaling Protocol: Implementation of signaling protocols like SIP or WebSocket for initiating and managing WebRTC sessions.

Secure Data Transfer: Encryption and secure media protocols (SRTP) for safeguarding real-time data transfer.

Cross-Browser Compatibility: Ensures compatibility with major web browsers for a consistent user experience.

Scalability: Ability to handle a large number of concurrent connections while maintaining performance.

Natural Language Processing (NLP): Our chatbots are powered by NLP engines like BERT or GPT to understand and respond to natural language queries.

Dialog Management: Sophisticated dialog flows and context management ensure smooth and coherent conversations.

Multichannel Support: Chatbots can be integrated into websites, mobile apps, social media platforms, and messaging services.

API Integration: Seamless integration with your existing systems, databases, and CRM for personalized responses and data retrieval.

Machine Learning: Continuously learn and adapt from user interactions for improved responses over time.

Carrier-Grade Platform: Ensuring exceptional reliability and performance.

Voicemail: Feature-rich with message recording and customization.

Music on Hold: Customizable to enhance the caller's experience.

Auto-Provisioning: Streamlining VoIP service setup and configuration.

Caller ID: Accurate caller identification for users.

CDR Reports: In-depth insights into network performance.

Call Authorization: Customized call authorization rules.

Call Control: Features like call park, pickup, and waiting.

Multi-Tenant Support: Efficient management of multiple tenants.

Conferencing: Facilitating collaborative communication.

Blacklist/Whitelist: Enhanced network security.

Emergency Number Dialing: Prioritizing safety with quick emergency dialing.

Package Billing: Flexible billing packages for precise billing.

Number Portability: Simplified phone number transfer across carriers.

Protocol Support and Conversion: Seamless compatibility with various VoIP and telephony protocols, including SIP, H.323, and SS7.

Transcoding: Efficient conversion of call media encoding algorithms for smooth communication.

Calls per Second Rate: Precise management of call traffic for peak performance.

Average Call Routing Time: Effective routing based on call duration.

Concurrent Call Handling: Ensures uninterrupted service during high call volumes.

User-Friendly Interface: Simplified configuration and management with a flexible UI.

Intelligent Call Routing: Advanced routing strategies for efficient supplier management.

Billing and CDR Access: Accurate billing and CDR for call tracking and reporting.

Security: Robust firewall for network protection.

Call Reports: Detailed inbound, outbound, and unauthorized call reports.

Scalability: Easily adapt capacity to meet customer demand.

Customization: Tailored to customer requirements with personalized plans and integrated services.

Advanced Routing: Optimize costs with priority routing and quality-based routing.

Billing Flexibility: Support real-time billing, prepaid, and postpaid options.

Codec Transcoding: Efficient media encoding conversion between endpoints.

IP Blocking: Enhanced security with IP blocking for unauthorized access.

Real-Time Monitoring: Constant monitoring of active calls, softswitch position, and user activity.

Reduced Wait Time: Minimize customer wait times by automating initial interactions.

Cost Efficiency: Reduce overhead costs through streamlined customer support.

Smart Agent Routing: Seamlessly direct calls to the right agents for quicker issue resolution.

Feedback Reports: Gather interactive customer feedback for service improvement.

Efficient Call Handling: Manage large call volumes efficiently.

Accelerated Service: Speed up customer service and issue resolution.

Complaint Tracking: Track and resolve customer complaints promptly.

Multi-Level IVR: Create user-friendly navigation with multi-level IVR menus.

Future Scheduling: Schedule interactions for convenience.

Multi-Language Support: Serve customers in their preferred language.

Prompt Management: Easily customize prompts for a relevant IVR menu.

Algorithm: Our face recognition software employs state-of-the-art deep learning algorithms, such as convolutional neural networks (CNNs).

Feature Extraction: We extract facial landmarks and features, including eyes, nose, mouth, and facial contours for precise recognition.

Security Measures: Multi-factor authentication, encryption, and anti-spoofing techniques are integrated to enhance security.

Integration: Seamless integration with existing access control systems and databases for real-time identification.

Scalability: The solution is designed to handle a large number of users and adapt to your growing needs.

Security: Protect your network from SIP-based attacks.

Scalability: Virtual SBCs adapt to growing performance needs.

Inter-Working: Support for multiple signaling protocols (SIP, SIP-T, H.323).

Codec Transcoding: Ensure high-quality audio and video communication.

Cloud-Ready: Compatibility with major cloud environments.

Flexible Header Manipulation: Customize SIP headers.

Number Plan Management: Optimize call routing and number plans.

Remote Connectivity: Enable secure remote user access.

QoS Management: Prioritize quality of service.

Performance Optimization: Protocol validation, carrier tech management, and DTMF interworking.

VoIP Protocols: SIP, RTP, and other standard VoIP protocols are employed for voice and multimedia communication.

QoS Management: Quality of Service (QoS) mechanisms to prioritize and ensure high call quality.

Codecs: Support for various audio and video codecs, optimizing bandwidth usage and call quality.

SIP Trunking: Integration with SIP trunking providers for cost-effective external calling.

Bandwidth Optimization: Techniques for bandwidth-efficient communication, especially in remote or low-bandwidth scenarios.